Scroll down for the most frequently asked questions and answers. Hopefully these will answer your question.
Still stuck? - fill in a query form and we'll get back to you asap. The hotline is open Monday to Friday, 9.00am – 5.30pm.
We will contact you directly if you are one of the lucky winners.
If you have been selected as the lucky winner for any of the campaign prizes, then we will be in touch with you directly to give you the exciting news. All prizes (except Just Eat Vouchers) will be sent out to your local branch for you to collect.
If you have been contacted and advised you are a lucky winner, then your prize will be sent to your local branch for collection. Your branch will notify you when your prize has arrived for you to pop in and collect it.
If you have been lucky enough to win a Just Eats voucher, we will send this to you via email. It will be sent to the email address you entered when you registered. If you have not received your Just Eats voucher and believe you should of, then please contact us using the form below and we will arrange for the voucher to be resent if necessary.
CONTACT US HERE Monday to Friday - 9:00 - 17:00
Terms & Conditions
City Electrical Factors Ltd, Georgina Mackie House, 141 Farmer Ward Road, Kenilworth, Warwickshire, CV8 2SU
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